This is your lifeline to Pfaff Embroidery Software solutions. As a Pfaff S.O.S. member, you will have access to our trained support team and information that will help you take your embroidery to a whole new level. Enjoy all of the benefits that come with your Pfaff S.O.S. membership.
Pfaff S.O.S. Benefits
- Knowledgeable Service from our Trained Team
- Toll Free Phone and Email Support
- Advanced Support which includes allowing our support team to remotely connect to your computer to troubleshoot over the internet.
- Exclusive email updates and monthly newsletters featuring helpful tips, projects, system information and more
- Exclusive online education events
- Member only Special Offers
Pfaff S.O.S. Supports
- Pfaff creative 5D Embroidery Systems
- Pfaff creative 4D Embroidery Systems
Pfaff S.O.S.T Dedicated Hours of Support
Monday-Friday: 9 am-9 pm EST
Saturday: 10 am-2 pm EST
Except U.S. Holidays
The Pfaff S.O.S. program has a yearly membership fee. Contact your local Pfaff dealer to purchase this exciting new support program.
Terms and Conditions
Pfaff S.O.S. membership benefits are available to paid and activated only and is not transferable. Membership is not valid until Pfaff S.O.S.
member receives membership number. Terms and conditions may be changed at any time without notification. Currently, the Pfaff S.O.S. Program is only available in the United States and Canada.