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If you’re experiencing a problem, try our Support Page, and please know your local dealer is trained and amazing -- ready to help resolve any issue as well. Otherwise, please send ideas, comments or questions our way.


Call us.

Toll free assistance – 1.877.746.4375
Monday – Friday: 8:00 am – 4:00 pm CST

For assistance with your PFAFF® 6D™, 5D™ or 4D™ Embroidery Software, or for PFAFF® Embroidery Machine communication.

 

Monday – Friday 8:30 am – 9:00 pm CST
Phone: 615.280.3510
Fax: 615.280.3410

 

Write to us.
SVP Worldwide
C/O PFAFF
P.O. Box 7017
LaVergne, TN 37086-7017

 

 

 

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Country Specific Contacts

 

North America

Canada

SVP Canada Inc.
Tel: 1.416.759.4486
3781 Victoria Park Ave, Unit 8 Toronto, Ontario Canada
M1W 3K5
E-mail

USA

SVP Worldwide
Toll-free: 1.877.746.4375
Monday-Friday 8am – 4pm CST
C/O PFAFF
P.O. Box 7017
LaVergne, TN 37086-7017
E-mail

Africa Middle East Region Asia

Egypt

Agritec
Tel: ( 00202 )24871204/ (002)01288962020 
Fax: ( 00202 )24871204 
E-mail
E-mail

Bahrain

Yaqouby Stores W.L.L
Tel: 0097339469151 
Mr. Nadeem Qureshi P.O. Box
158 Manama - Bahrain
E-mail

Israel

HADERA Sewing Machines
Tel 972-(0)4-6339846
Fax 972-(0)4-6221252
Mobile 972-(0)50-3456525
Mr. Uzi  Kaufmann
46 Hillel Yaffe ST.
HADERA 38424, ISRAEL
E-mail

South Africa

Intersew C.C
Tel: 0861222029
Mobile:082 682 5292
Fax:086 618 9864
405 Braam Pretorius Road
Magalieskruin
Pretoria 
P O Box 1297
Montana Park
0159
E-mail

Saudi Arabia

ARTS & CRAFTS
Mobile:+966 5 59906868
Mobile:+966 5 66856868
Phone:+966 2 6621818
Fax:+966 2 6911922
Jeddah, KSA,
P.O Box 19093 Jeddah 21435
E-mail

United Arab Emirates

Transgulf Enterprises LLC
P.O.Box 3253  Dubai-UAE
Tel:+9714 2824232 Ext 208
Fax:+9714 2824296
Email
Email

Asia Pacific

Australia

Blessington Group Pty Ltd
Tel: 02 4337 3737
Fax: 02 4322 7231
Locked bag 40
Gosford NSW 2250
E-mail

India

Alps Sewing Machines
Tel: + 91 22 2633 4420
201, Richmond, 2nd Cross Road,
Lokhandwala Complex,
Andheri(West)
Mumbai 400 053
India
E-mail

Japan

Juki Co.. LTD
Tel: 03-3265-2866
Fax: 03-3265-2281yes is 
11-11, Kudankita 1-Chome
Chiyoda-Ku, Tokyo
102-0073 JAPAN
E-mail

Korea

Hankil Trading Co., Ltd.
Tel: 82-2-777-1892
Fax: 82-2-753-2453
4F Dadong Bldg
92 Dadong Chung-ku
Seoul
E-mail

Europe

Austria

VSM Austria GmbH
Tel:
+43-662-640027
Fax: +43-662-643959
Moosstraße 60
5020 Salzburg
E-mail

Belgium

VSM Belgie BVBA
Tel: +31 33-450 2050
Fax: +31 33-450 2060
Culliganlaan 1b
1831 DIEGEM
E-mail

Denmark

VSM Danmark A/S
Generatorvej 8D, 1st TV.
DK-2730 Herlev
Denmark
E-mail

Estonia

OÜ Ruffler
Tel: +372 641 80 11
Fax: +372 641 80 12
Pärnu mnt. 76, 10131 Tallinn
E-mail

Finland

VSM Finland Oy
PL 676
331 01 Tampere
Finland
E-mail

France

VSM France
Bât La Nacelle
6 Rue des Marguerites
92737 Nanterre Cedex
E-mail

Germany

VSM Germany GmbH
at the factory space 34
D-76227 Karlsruhe,
Postfach 41 07 80
76 207 D-Karlsruhe
E-mail

Italy

SVP Europe SpA
Tel: +39-02 33 33 91
Via IV Novembre 92 / M
20021 Bollate (MI)
E-mail

The Netherlands

VSM Netherlands BV
Tel: 033-450 2050
Fax: 033-450 2060
Spacelab 35
3824 MR AMERSFOORT
E-mail

Norway

VSM NORGE AS
Postbox 785 Brakerøya
3002 Drammen
Norway
E-mail

Poland

WIKING POLAND Sp. z oo
Leśna 6 Street
32-020 Wieliczka
Tel: 012-411 84 21
E-mail

Russia

VSM Group AB
Tel: (495) 797-26-62
E-mail

Spain

SVP Europe SpA
Tel: +39-02 33 33 91
Via IV Novembre 92 / M
20021 Bollate (MI)
E-mail

Sweden

VSM Sverige AB
561 84 Huskvarna
Sweden
E-mail
 

Switzerland

VSM Switzerland GmbH
Tel: +41 (0) 62 871 56 65
Fax: +41 (0) 62 871 56 70
Hauptstr. 91
CH-5070 Frick 
E-mail

United Kingdom

VSM (UK) Ltd
Tel: +44-1527 519480
Fax: +44-1527-519481
Ravensbank House
Ravensbank Drive, Redditch
Worcestershire B98 9NA
E-mail