Support

creative™ 4.5

Register your machine

Updating your machine

Version release 502_6373 (2016-03-03)

Improvement in new update

  • Support added for two new metal hoops 240x150M and 100x100M
  • Improved ‘Thread Cutter’ calibration. This new functionality can be activated by a Service Tech to add a cutter calibration at each cut. If not activated by a service tech the cutter of the machine will work the same as it did before this update.
  • Start of basting changed (does not start in the absolute corner any longer), to improve bobbin thread pickup performance
  • Improved initial presser foot height when stitching in free motion
  • Monogram Stitches 0 and Q has been reworked for improved stitch quality
  • Changes to Quick help texts and information texts on all supported languages

For pc users

How to update with USB cable

  • Click on the link below to download the update file. You need a file compression utility to open the file (WinZip or similar).
  • Extract the .exe file to your desktop. Then double click on the .exe file from your desktop to start the Update Wizard. You may get Security Warnings. Click Run to continue.
  • The creative™ 4.5 Update Wizard will start. Follow the instructions on screen.
  • When the update is complete your creative™ 4.5 will automatically restart. Estimated time for the update is 8 minutes.

How to update with USB embroidery stick

  • Click on the linked zip-file below to download the update file. You need a file compression utility to open the file (WinZip or similar).
  • Extract the .exe file to your desktop. Then double click on the .exe file from your desktop to start the Update Wizard. You may get Security Warnings. Click Run to continue.
  • The machine Update Wizard will start. Follow the instructions on screen and be sure to select "USB embroidery stick" as the update method.
  • When the USB embroidery stick is prepared the Update Wizard will tell you to move it to your machine, start the update and follow the instructions on the Interactive Screen.
  • When the update is complete your machine will automatically restart. Estimated time for the update is 13 minutes.


Download update release 502_6373 (zip-file)


For MAC users

How to update with USB embroidery stick

  • Click on the link below to download the update file. You need a file compression utility to open the file (WinZip or similar).
  • Save the file in the root of the USB memory, not in any folder. Make sure no other update file (.clo file) is present in the root of the USB stick.
  • Insert the USB memory into your creative™ 4.5.
  • Press and hold the Reverse key while switching on the machine. Hold the key until you can read "Firmware Update Mode" on the Interactive Screen.
  • Follow the instructions on the Interactive Screen.
  • When the update is complete your creative™ 4.5 will automatically restart. Estimated time for the update is 13 minutes.

Download update 502_6373 here (zip-file) to keep personal files stored in the machine memory
Download update 502_6373 here (zip-file) to also remove personal files from the machine memory

Complimentary software download (for PC computers)

For Windows® 8 and Windows® 7

6D™ Embroidery Machine Communication
The Embroidery Machine Communication module is automatically installed. This is required to send an embroidery to your connected machine. To send to USB stick, use the 6D™ Explorer plug-in.

6D™ QuickFont

Create font files (.vf3) for your embroidery machine from most TrueType® or OpenType® fonts on your computer.

6D™ Explorer Plug-In
View embroideries and design files as thumbnail images in Windows® Explorer. Search for and sort your embroideries with ease. Browse them in different sizes and print a worksheet. Convert your designs to .vp3 format, add trim commands or change thread range.
 

For Windows® XP and Windows® Vista

5D™ Embroidery Software Computer Connection
The Embroidery Machine Communication module is automatically installed. This is required to use the Send To features in any 5D Embroidery System module, and Send Multiple in 5D Organizer.

After installation open the 5D™ Configure Wizard. Select your machine type under MyMachines: PFAFF® creative sensation™ pro (or Type S). Under Send 1 or Send 2 select PFAFF® creative sensation™ pro (or Type S). It is recommended to set the Embroidery Machine Communication module to start automatically when starting Windows.

5D™ QuickFont
Create font files (.vf3) for your embroidery machine from most TrueType® or OpenType® fonts on your computer.

5D™ Organizer
Find your designs and pictures easily. Browse them in different sizes and print a worksheet. Convert your designs to .vp3 format.
 

Complimentary software download (for MAC computers)

FOR MAC OSX YOSEMITE®, MAVERICKS® (ENGLISH ONLY):

TruEmbroidery™ 3 Embroidery Machine Communication
Download and install TruEmbroidery™ 3 Software and TruEmbroidery™ 3 Documentation.
The TruE™ 3 Machine module is automatically installed. This is required to send an embroidery to your connected machine using the Services menu of the TruE™ 3 Finder Plug-In. To send to USB stick, copy and paste or move the embroidery using the TruE™ 3 Finder plug-in.

TruE™ 3 QuickFont
Create font files (.vf3) for your embroidery machine from most TrueType® or OpenType® fonts on your computer.

TruE™ 3 Finder Plug-In
View embroideries and design files as thumbnail images in the Finder. Search for and sort your embroideries with ease. Browse them in different sizes and print a worksheet. Convert your designs to .vp3 format, add trim commands or change thread range.


Important!

  • During the registration process you will be given an option to enter the sewing and embroidery machine(s) you own. This is NOT a product or warranty registration.
  • To download the complimentary software, or to find the latest updates, enter your details to sign in. If you have not previously registered, follow the on-screen instructions.