Feel the creative energy

creative 4D Software Help & Updates

If you purchased your Pfaff creative 3D Suite after April 1, 2006, you will be entitled to a free upgrade to the Pfaff creative 4D Suite; check your details in the VSM Software Product Registration Database. Please ensure your authorized dealer details are also correct.

Upgrade pricing is available for certain creative 4D Embroidery software products. Please contact your local dealer for further information. (Offers available at participating dealers and in certain countries only.)

VSM Software Product Registration Database
You may use the Register button in 4D Configure (or 3D Configure) to see your details, or use this link to find your record.

VSM Software Product Registration Database

Learning Center
View tutorials on creative 4D software in the online Learning Center.

Learning Center

FAQ Search Wizard
See our Frequently Asked Question pages for help and guidance on using the creative Software and this web site

Software Support Request
If you cannot find the solution in the FAQ pages then you can send an e-mail query to our technical support department

Software Support Request

Embroidery System Updates
Ensure your software is up-to-date with the latest version by using Smart Update from 4D Configure (or 3D Configure). Alternatively you may use the links below; however you will have to enter your details in the database.

4D Embroidery System Updates

3D Embroidery System Updates

VIP Embroidery System Updates

Useful Software
For a better browsing experience of this site, you may find these software utility programs helpful

Useful Software